McDonald’s loss in small dispute not a precedent

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In M/S McDonald Family Restaurant v Shyam Joshi, Delhi High Court disposed of a writ petition filed by McDonald’s challenging orders passed by the National Consumer Disputes Redressal Commission, the State Consumer Disputes Redressal Commission, Jaipur, and the District Consumer Forum, Jaipur.

McDonalds_IndiaJoshi had filed a consumer complaint before the District Consumer Forum, Jaipur, against McDonald’s alleging that the company indulged in unfair trade practices as it rounded the amount on a bill up to the next rupee. Joshi alleged that McDonald’s had asked him to pay ₹53, when he had purchased food for ₹52.50. Joshi claimed compensation of ₹65,000 (US$950), including the ₹0.50 that he had been charged, ₹3,000 for mental agony and ₹1,500 as costs for litigation.

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The dispute digest is compiled by Bhasin & Co, Advocates, a corporate law firm based in New Delhi. The authors can be contacted at lbhasin@bhasinco.in or lbhasin@gmail.com. Readers should not act on the basis of this information without seeking professional legal advice.